Privacy Policy

Effective Date: August 10, 2025

At Link Surge LLC, your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and services. By using our site, you agree to the practices described below.

Information We Collect

  • Personal Information: When you interact with our website, such as filling out contact forms, subscribing to newsletters, or making purchases, we may collect personally identifiable information including your name, email address, phone number, mailing address, and payment details.
  • Usage Data: We automatically collect certain information about your device and browsing activities. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect data that helps improve your experience and analyze site traffic (see Cookies section below).

How We Use Your Information

  • To operate and maintain our website and services
  • To process transactions and manage your account
  • To respond to inquiries and provide customer support
  • To send newsletters, updates, marketing communications, and promotional offers (with your consent where required)
  • To analyze usage trends and improve website functionality and content
  • To comply with legal obligations and protect our rights

Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share information with trusted third-party service providers who assist in operating our website, processing payments, delivering services, or conducting marketing activities. All third parties are contractually obligated to keep your information confidential and secure.

SMS Messaging Privacy

Link Surge LLC may communicate with customers via SMS text messaging for customer service and support purposes.

  • Brand Name: Link Surge LLC
  • Program Description: Customers may receive SMS messages regarding product availability, service inquiries, appointment scheduling, and other service-related communications.
  • Message Frequency: Message frequency varies depending on customer interaction.
  • Message and Data Rates: Message and data rates may apply depending on your mobile carrier.
  • Opt-Out: Customers may reply STOP at any time to stop receiving SMS messages.
  • Help: Customers may reply HELP for assistance or contact us at sales@linksurgenetworks.com.

SMS Data Sharing Statement:
No phone/mobile number information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and Tracking Technologies

Cookies are small text files placed on your device to help our website recognize you and improve your user experience. We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Understand how you use our website through analytics
  • Deliver targeted advertising and marketing communications

Squarespace and Third-Party Cookies: Squarespace may set cookies on your browser to provide essential site functions and analyze visitor behavior. Common Squarespace cookies include:

  • session-id, session-id-time: Used to maintain session state during your visit.
  • csrf-token: Helps protect against cross-site request forgery attacks.
  • sq-cid, sq-cvisit: Used by Squarespace analytics to track visits and user engagement.
  • visitorId: A unique identifier for tracking visitors anonymously.
  • Google Analytics cookies: If enabled, Google Analytics sets cookies such as _ga, _gid.
  • Marketing cookies: Third-party cookies such as Facebook Pixel or Google Ads may be set to track ad performance.

Controlling Cookies: You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality and experience of the website.

Your Rights

You have rights related to your personal data, including the right to access, correct, delete, or restrict processing of your information. To exercise these rights or make any privacy-related requests, please contact us at sales@linksurgenetworks.com.

Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Children’s Privacy

Our website is not intended for children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us at sales@linksurgenetworks.com.